Refund policy

RETURN & REFUND POLICY

Due to the nature of our professional nail products and for hygiene and safety reasons, all sales are final.

We do not accept returns or exchanges on opened, used, or unsealed products.

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery. Include your order number and clear photos of the product and packaging so we can review the issue.

If your claim is approved, we will provide a replacement or another appropriate resolution, depending on the circumstances.

Shipping charges are non-refundable.

Sofi’s Nails